STORE POLICY

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Welcome to Namaste Camden, where we strive to create a harmonious shopping experience for all our valued customers. Our store policy is designed to ensure your satisfaction and foster a sense of community within our space. To ensure clarity and transparency, please take a moment to familiarize yourself with our policies:
 

QUALITY GUARANTEE 

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We take pride in the quality of our products and stand behind them fully. If for any reason you are not entirely satisfied with your purchase, please reach out to us promptly, and we will work to address your concerns and find a satisfactory resolution.

 

RETURNS

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Returns must be made within 28 days from the date of purchase. For sale items, exchanges are available within 14 days. Customers are responsible for paying the return postage costs. Items must be in their original condition, unused. All refunds will be issued in the original form of payment. 

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CUSTOMER SERVICE 

 

Our dedicated customer service team is committed to providing you with attentive and personalized assistance. Whether you have questions about products, need help placing an order, or require post-purchase support, we are here to help. Reach out to us via phone, email, or in person, and we'll do our best to exceed your expectations.

 

SAFE AND INCLUSIVE ENVIRONMENT 

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Namaste Camden is a safe and inclusive space where everyone is welcome. We have zero tolerance for discrimination, harassment, or any form of intolerance. We celebrate diversity and strive to create an environment where all individuals feel respected, valued, and accepted.

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PRIVACY AND SECURITY 

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At Namaste Camden, protecting your privacy and ensuring the security of your personal information are paramount. When you make a purchase with us, rest assured that your payment information is processed securely. We partner with reputable payment service providers that adhere to strict security standards to safeguard your financial data. We use wix payment and PayPal. 

 

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WHOLESALE INQUIRIES ​

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For wholesale inquiries, please email us info@namastecamden.uk or contact us on WhatsApp +44-7840506086, Namaste Camden welcomes the opportunity to collaborate with retailers, partners or an individual seeking bulk purchases. We provide competitive pricing and adaptable terms to suit your requirements, ensuring a smooth ordering experience and tailored assistance. Please note that our business terms entail upfront payment; extended payment terms are unlikely to be offered or accepted. 

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